Enabling a seamless digital experience across an office building portfolio (essensys) 05 July 2023
New hybrid work models implemented on a large scale have created a major shift in the expectations of how the future office should be. Offices are now more intelligent, connected and accommodating to hybrid workers. Occupier organisations are planning to switch to flex office models instead of only choosing traditional leases. The change in office space preference and workplace expectations have posed challenges for landlords in Asia Pacific (AP) to keep up with market demands and to understand occupiers’ priorities.
In this study sponsored by essensys, IDC surveyed 180 leaders from occupier organisations, whose organisations are either using traditional lease or in flexible working spaces, and 180 leaders from office real estate organisations across six markets in AP, to capture their expectations, challenges and plans for future offices.
This InfoBrief then deep dives into Australia as a case study to understand the market demands and opportunities.
The findings provide insights to help landlords in AP understand the changing demands of the office real estate market and help them remain competitive in the office real estate landscape.
Key Takeaways:
- For occupiers, a seamless digital experience is highly important. All organisations are willing to pay more to have such an experience.
- Occupiers are using networks more in the dynamic spaces in office buildings such as the common lobby (76%), event and meeting spaces (62%), and food and beverage outlets (26%).
- Landlords in AP have not fully met the demands of occupiers on network and connectivity services, especially in areas such as speed, reliability, security and access.
- Landlords are aware that automated network management brings benefits such as controling networks across a portfolio (76%) and streamlining network infrastructure management (55%).
- Landlords also plan to implement more smart technologies for their portfolio in the next 3 years. Top technologies include network management, space management and touchless and sensor-based solutions.
